Contact information

CONTACT POLICY

At NexusHub, we are committed to providing reliable customer support.

Contact Method
For all inquiries, please contact us via email:
shopnexusss@gmail.com

We currently offer email support only.

Response Time
We aim to respond to all inquiries within 24 hours.

Support Hours
Customer support is available Monday through Friday, 9:00 AM – 5:00 PM (local time).

Phone Support
Text support is available at: +1 619-374-7784
Please note: We do not offer phone call support at this time.

Order Support Requirements
To help us assist you faster, please include:

• The email address used at checkout

• Your order number (if available)

Customer Conduct
We are committed to respectful communication.
NexusHub reserves the right to refuse service to anyone engaging in abusive, threatening, or inappropriate behavior.

Business Address
7902 Gerber Rd, Sacramento, CA 95828